Contact Us
Get in touch with NOYAXI - we're here to help
We're Here to Help
Whether you're a passenger needing support or interested in joining, we'd love to hear from you. Our dedicated team is available 24/7 to assist with your enquiries.
Get in Touch
Multiple ways to reach us - choose what works best for you
Email Support
Send us a detailed message
General: hello@noyaxi.com
Support: support@noyaxi.com
Drivers: drivers@noyaxi.com
Corporate: business@noyaxi.com
Response within 2 hours
Visit Our Office
Come and see us in person
Head Office
NOYAXI Ltd
Suite 2,First Floor,Unit 2,
Hadfield House,Gordon Street,
Stockport,SK4 1RR,
UK
Other Branches
NOYAXI Ltd
IC Clayfield, M19 3NX
Manchester, UK
NOYAXI Ltd
31 St. George’s Walk,
Croydon, London. CR0 1YL.
UK
Call Us At : +447722 008807
Mon-Fri: 9:00 AM - 6:00 PM
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible
Frequently Asked Questions
Find quick answers to common questions
How do I book a ride with NOYAXI?
You can book a ride through our mobile app (available on iOS and Android), by calling our booking line at +447722 008807, or through our website. Simply enter your pickup location, destination, choose a vehicle and payment method, then confirm your booking.
How are fares calculated?
Our fares are calculated based on distance, time, and demand. We use transparent pricing with no hidden fees. For airport transfers and outstation rides, we offer fixed prices that are confirmed before booking. You'll always see the fare estimate before confirming your ride.
How do I join NOYAXI as a driver-partner?
To become a driver-partner, you need a valid UK driving licence, vehicle insurance, DBS check, and a suitable vehicle. Visit our 'Become a Driver-Partner' page to start your application. The process includes document verification, vehicle inspection, and orientation training.
What makes NOYAXI different from other taxi services?
NOYAXI is owned and operated by our driver-partners. This means better earnings for drivers, more competitive prices for passengers, and a stronger focus on community service. Our drivers have a voice in how the business is run and share in its success.
Do you operate 24/7?
Yes, NOYAXI operates 24 hours a day, 7 days a week in most areas. However, availability may vary by location and time of day. Our customer support is also available 24/7 to assist with any enquiries or issues.
How do I create or access my account?
Choose Login, enter your mobile number, and verify the one-time password sent to you.
Where can I see my previous rides?
Open Trip History from the navigation to review completed, cancelled, and active bookings.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and cash. Corporate clients can also set up account billing for convenient monthly invoicing. All payments are processed securely through our encrypted payment system.
How do I cancel a ride?
Open the active booking, choose Cancel, and select the reason requested on screen.
Emergency or Urgent Issue?
If you're experiencing an emergency or urgent safety issue during a ride, please contact emergency services immediately on 999. For urgent non-emergency issues, call our 24/7 support line.
Call Emergency Support: +447722008807Ready to Experience NOYAXI?
Join thousands of satisfied customers who choose our driver-owned ride-hailing service